Terms and conditions of use

These Terms and Conditions of Use set out the conditions applicable to your use of these web pages and related Internet services ("Website") of Catalyst 2 Action Pty Ltd (ABN 42 072 406 216) ("Catalyst 2 Action"). Catalyst 2 Action may amend these Terms and Conditions of Use at any time by publication on this Website which you acknowledge and agree shall constitute sufficient notice to you thereof. You acknowledge and agree that by using this Website, you are bound by these Terms and Conditions of Use. If you do not agree to all of these terms, you may not use this Website.

General information only

Material on this Website is of a general nature only and is not intended to apply to any specific case. If necessary, you should seek financial, legal or other professional advice.

Currency and taxes

Unless expressly indicated otherwise, all product prices on this Website are in Australian dollars excluding VAT/GST. For Australian orders, GST will be added at the checkout and will appear on the Review page prior to confirming your order. For non-Australian orders, any taxes, duties, fees or levies due are exclusively your responsibility and must be paid directly by you.


Texts, graphics, sounds, video, files, designs and layouts ("Material") on this Website are copyright, including those reproduced under license. Moral rights are expressly asserted.

Except where expressly permitted on this Website, or only as permitted under Copyright or other applicable laws for personal education and research purposes, you shall not copy, modify, transmit or distribute any Material on this Website. You shall not acquire any rights in ownership or use by using or downloading Material from this Website.


Catalyst2Action is a trademark of Catalyst 2 Action. Penetrating affordable insights ™, Research Squirrel ™, and related ResearchSquirrel product names, and CultureSentinel ™ are trademarks used by Catalyst 2 Action under license. “Happy squirrel” illustrations are not trademarks and are reproduced under license.

External Links

Catalyst 2 Action is not responsible for the content or performance of third-party sites or external services referenced by links.


You shall not frameset, nor cause to have frameset, this Website in whole or in any part within any other website, nor represent that Catalyst 2 Action or Research Squirrel endorse or otherwise approve of the content on or operation of another website or organisation, without the prior written permission of Catalyst 2 Action.


You shall not to attempt to post or publish any material on this Website except where the Website expressly permits such action. Posting will generally require a user account for this Website. Posts shall be comprised of courteous and measured language, avoiding inflammatory, offensive, defamatory and unlawful expression. Hyperlinks to external material are not permitted at any time. You shall not post material that is irrelevant, or whose purpose is to advertise or promote another website, brand or product of any kind.

Catalyst 2 Action may at its sole discretion edit, unpublish or remove any post placed or caused to be placed on this Website by you.

User account

Should you have an unpaid user account for this Website, Catalyst 2 Action may at its sole discretion and for any reason suspend for any amount of time, cancel or delete your user account and any related services and content without compensation of any kind to you.

If your account is a paid service that is not in arears, and suspension, cancellation or deletion is in respect of your breach of any Terms and Conditions of Use, you shall not be entitled to refund or compensation of any kind. For any other suspension, cancellation or deletion under a paid account, your maximum compensation shall be a pro-rata refund of paid-up funds.

Disclaimer and limitation of liability

Your use of this Website (including downloading Material) is at your sole risk.

While Catalyst 2 Action takes care in the integrity of this Website and its Material, it does not represent or warrant that Material or services obtained from or through this Website will be free of computer viruses, Trojan horses, worms, phishes or any other defects of any kind. You assume exclusive responsibility for all loss or damage resulting directly, specially, indirectly indicentally or consquentially from use of such Material or services.

Catalyst 2 Action makes no warranties or representations that operation, Material, services, accuracy or other aspects of the Website are or will be without error or defect. To the maximum extent permitted by law, neither Catalyst 2 Action nor its representatives, employees, agents or successors shall be liable for damages of any kind including direct, indirect, incidental, special or consequential damages related to the use of, or inability to use, this Website or its Material or services.


You shall defend, indemnify and hold Catalyst 2 Action and its representatives, employees and agents harmless from any and all liabilities, losses, costs and expenses, including reasonable legal fees, related to any breach of these Terms and Conditions of Use by you, and, to the fullest extent permitted by law, in connection with your use of this Website.


Failure of Catalyst 2 Action or its agents, assigns or successors to enforce a provision of these Terms and Conditions of Use on any occasion shall not diminish, impede or annul its right to enforcement on any other occasion.


Should a provision of these Terms and Conditions of Use be determined to be unlawful or unenforceable in law, it shall be severed from these Terms and Conditions of Use and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions of Use form the entire agreement, and no other terms and conditions, express or implied, shall apply.

Governing law

Use of this Website, including purchases by you, are governed by the laws of Victoria, Australia and of Australia. Any disputes shall be subject to mediation or litigation in Victoria, Australia. Should the courts of Victoria not hold jurisdiction over a dispute, Catalyst 2 Action reserves the exclusive right to determine which court, holding legal authority, shall determine the dispute.